Welcome to EverRiseMarketplace.com, where we are committed to providing customers with reliable and fast shipping services. Please read the following shipping terms carefully to make sure you understand our shipping policies:

  1. Processing Time

All orders will be processed and shipped within 1-2 business days. Orders on weekends and holidays will be processed starting the next business day.

Processing time does not include actual shipping time.

  1. Shipping Methods and Times

We offer a variety of shipping methods, including standard shipping and expedited shipping. You can choose the shipping option that suits you at checkout.

Standard shipping time is usually 5-7 business days, and expedited shipping is 2-3 business days, and the specific time may vary depending on the destination.

After the order is shipped, you will receive a confirmation email with a tracking number so that you can keep track of the status of your package at any time.

  1. Shipping Costs

Shipping costs are calculated based on the weight, volume and destination of the order and are displayed at checkout.
International orders may incur additional duties, taxes or other fees, depending on the country’s policies, and customers are responsible for such charges.

  1. Order Tracking

All orders are tracked and you can check the real-time shipping status of your package by clicking the link in your order confirmation email or logging into your account on our website.
If your package is delayed or lost during shipping, please contact us for assistance.

  1. Shipping Areas

We currently ship to the United States and some international areas. Some areas may not be able to ship to due to logistics restrictions. Please refer to our shipping area list or contact customer service for more details.

  1. Lost or Damaged

If your order is lost or damaged during shipping, please contact our customer service team within 48 hours of receiving the package. We will initiate an investigation and provide you with compensation or re-shipment depending on the specific situation.

  1. Shipping Restrictions

Some products cannot be shipped to certain areas due to size, weight or material restrictions. We will try to remind you of such restrictions when you place your order, but please check the shipping requirements of the relevant products before purchasing.

Thank you for choosing EverRiseMarketplace.com, and we will do our best to ensure that your order is delivered safely and on time.